Excellent service from Sage.
Excellent service from Sage.
The purchase process was smooth and professional. I was kept informed throughout regarding delivery times.
Staff were helpful and nothing was too much trouble.
Great service from Will.
Because it all worked. Service was done on time. Very nice girl served me.
No complaints about the service I received
I booked a higher service than was needed and you were honest and told me.
Service advisor was very helpful
Very helpful - very easy purchase
Customer service was excellent
The salesman Sage was very welcoming and accomodating.
Tyre damage was detected and you were able to replace with new while I waited in your lovely coffee lounge.
Sarah was so helpful and looked after me so well. She is excellent. The work took a bit longer but that was fine.
Took the time expected was able to wait & drive off
Information given was good,helpful service
Some delays to delivery but expected given current chip shortage. Tracker option wasn't fitted prior to first delivery, but overall happy as arrived several weeks earlier than the latest delivery date I'd heard
Everything I expected to be done was done ane the communication was great
Kept in touch with updates on my order and delivery. Talked me through all the documents on collection, quick refund of my deposit and friendly Sales team.
Friendly and professional
as above and also 20% offer for service booked in September
Car was serviced promptly while I waited. I could work in the waiting area. Refreshments available. Staff available to answer any questions. Cost was clear at outset. I liked the video sent of the mechanic checking my car.
We were given opportunity to view an equivalent model. Plus loan of a demonstrator for more than one outing. Order was processed smoothly and car delivered ahead of time.
Very clear, very easy and very efficient.
Quick and in the time they stated and very helpfull
Because I am quite satisfied with the service experience
Great service, waiting area to work, cleaned car and ready before time and slightly less than the estimate
Apart from the delivery time it all went well
Absolute pleasure to deal with Jake and Jay at Barons. Easy and hassle free purchase. I was kept informed from start to finish.
I was waiting in the showroom for my car to be done and amazingly it was finished in just over 2 hours which was very much appreciated. Thank you.
With the current issues in attaining parts, I was kept up to date with the build of my vehicle and it was supplied on time.
I was looked after whilst in the showroom ...coffee made etc Jay explained every step of the hand over and Jake explained the financial side to things . Jay kept me upto date on my delivery and was always able to answer all my questions .
Could not fault them. Communication is excellent and they were able to get the car I wanted at a price I'm delighted with and sort me out some wheels for the interim period.
Extremely efficient and supportive service at the garage.
The experience was smooth and easy and I was able to leave my car there the evening before which was very helpful.
friendly, timely, clean, great support, not pushy, offered good advice and gave a a loaner whilst work was being carried out
Great customer service and kept in touch throughout.
Quick and easy to book in and collect
All good . The video of the safety check really helpful.
Great service and good experience from Sage and Jake. A particlar thanks to Sage who came in on his off to do the handover to fit in with me. He didn't mention this until I asked him what time he finished on a Sunday. Very pleasant to deal with.
Job done quickly and we'll.
It's my 3rd car from Barons, and they have always maintained a very high level of great customer service.
Kept up to date with what is happening to your car