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Customer Reviews.

service

5

Under difficult COVID situation - service was well organised. I left car at the showroom, and was called when it was ready for pick-up. Receptionist gave me full explanation of what had been done and why and later received film of the check of my car

07 September 2020

sales

5

Easy quick and great service

01 September 2020

service

5

THANK YOU!

30 August 2020

service

5

They fixed the problem I took it in for and fixed a couple of other items they noticed and all was covered by my car guarantee.

27 August 2020

service

5

The Garage did a great job, can't fault them.

24 August 2020

sales

5

Good support

23 August 2020

service

5

I give it five stars

23 August 2020

sales

4

Good customer service without the feeling that I was getting pushed or rushed to buy a car, Stephanie was very professional and friendly

23 August 2020

service

5

Full service carried out on time, as promised. Clear explanations given about advisory matters for future reference.

22 August 2020

service

4

No issues with service

17 August 2020

service

5

From the moment I went in the door I was treated like a valued customer and informed each step of the way

17 August 2020

service

5

Staff very helpful

06 August 2020

service

5

Efficient service

04 August 2020

service

5

Very good customer service e.g. courtesy call day before, welcoming/friendly on arrival. Also very timely and smooth experience. The video was also impressive.

03 August 2020

service

5

Very pleasant and helpful member of staff in the service department, but they always are!

03 August 2020

service

5

Very professional service by Baron's. I trust them to do the right things and to know what they are doing.

02 August 2020

service

5

Kept informed at all times

02 August 2020

service

5

Excellent service from the staff.

01 August 2020

service

5

Efficient experience.

01 August 2020

sales

5

everything went smoothly and delivered to door

31 July 2020

service

5

Goodwill replacement of item out of warranty

27 July 2020

service

4

Did what was required to complete mot after initial failure.

26 July 2020

service

5

Staff very helpful and friendly

25 July 2020

service

5

Every body concerned makes things so easy you just relax and every thing is done for you.

23 July 2020

service

5

I imagined I would feel a bit intimidated in a male dominated 'service' department but it was not the case.

20 July 2020

service

4

Good communication before the service and updates during service, only improvement would be earlier availability of service slot (but understandable in the current covid situation)

16 July 2020

service

5

Repair issues identified and dealt with to satisfaction with a vehicle health check for good measure which spotted an issue which was remedied while I waited. The video summary I received is a great value-add.

16 July 2020

service

4

We like the video showing us under the car

13 July 2020

service

5

Everything was perfect.

09 July 2020

service

5

Dealt with my problem quickly and professionally

09 July 2020

sales

4

Due to the current Coronavirus pandemic the salesman Jordan conducted the handover safely and professionally

08 July 2020

service

5

Just a MOT but the car was also cleaned!

05 July 2020

service

5

They undertook the work needed and finished early

04 July 2020

sales

5

Everything was fine. We felt that the handover precautions for Covid-19 were good.