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Customer Reviews.

service

5

They looked after to me so well.

10 July 2018

service

1

Actual repair was not carried out and the next day the car broke down completely. Took 1 week to return the car to me, when I got it back they had managed to damage it.

01 July 2018

service

5

Efficient and completed within the time frame indicated

15 June 2018

service

3.5

Service adequate, but didn’t go the extra mile and wash it!

15 June 2018

service

4

Booking service was easy, ready when they said it would be and staff were pleasant

14 June 2018

sales

5

Due to illness every effort was made to deliver car to us as promised.

11 June 2018

sales

5

Sale advice and delivery went smoothly

05 June 2018

sales

5

No issues with delivery, good communication at every stage

30 May 2018

service

5

No probs

24 May 2018

service

4

Helpful in checking out a fault but I had to get the repair done at my local mini service partner, otherwise I would have rated it completely satisfied..

23 May 2018

service

5

Everything went as planned and I was kept informed.

21 May 2018

service

5

Everything was thoroughly efficient

18 May 2018

sales

4

great

17 May 2018

sales

5

Charlotte and Jordan are the reason I visit Barons in Cambourne and should be recognised for their outstanding customer care and organisation

12 May 2018

service

2

As above. Also there was no follow up to my concerns.

11 May 2018

service

4

no hassle.

10 May 2018

service

2

Tyre pressure sensor leaving service center. 4 tyres at 4 different pressures. This seems like the most basic thing to get right for service. No other signs car was serviced at all.

10 May 2018

service

4

Everything fine other than grease on seat of car on collection which had to be cleaned off on returning home

10 May 2018

service

5

Confident that car is completely roadworthy

09 May 2018

service

5

Excellent and responsive service

09 May 2018

service

3

I felt a concern I had with my vehicle following recovery problems was not taken seriously. Man power is obviously short and the main aim is to sell more cars.

09 May 2018

service

4

Early start which suited my personal needs and hire car was ready for me. Had to wait a few minutes whilst the service assistant finished a 'private chat' on the phone though - which didn't seem very professional.

05 May 2018

service

5

No complaints at all

28 April 2018

service

5

The person I saw went out of their way to be helpful and informative.

26 April 2018

sales

4

The first salesman made the sale but then left the company so were left in limbo until I chased the progress of the sale. After that the service was excellent

24 April 2018

service

5

Everything completed satisfactorily, on time

24 April 2018

service

1

Couldn't get hold of anyone over the phone. Booked the car in asked if they can finish by 2pm but it wasn't done until 5pm. Customer wasn't called with an update. The courtesy car no petrol first visit to top up fuel and so on...

24 April 2018

service

4

Friendly, informative, do their best to solve your problem

24 April 2018

service

5

Quick mot good price

24 April 2018

service

5

The service dept was so helpful with my recent ruined tyre when just going on holiday to our caravan in Kessingland.Sarah, in particular was extremely understanding and efficient in co-ordinating and communicating with Mini Emergency and me.

23 April 2018

service

4

On this particular occasion I was late in getting my car to Cambourne, but the gentleman on the desk upon arrival said he would try and get my car in as early as possible and true to his word....he did!

23 April 2018

service

5

My car was serviced and handed back to me with the time I specified

21 April 2018

service

5

Cozy and kind.

20 April 2018

service

3.5

Timings were stuck to

20 April 2018

service

5

Everything was completed thoroughly.

19 April 2018

service

5

Upon calling and booking my service I was told 90 minutes. When arrived I only have to wait 45 mins. And a clean car as well!

17 April 2018

service

5

You are always treated like a VIP at Barons Cambourne